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Your phone number lives on a dozen sites.  One old one can send the call elsewhere.

Homeowners find you on Google, Apple Maps, Bing, Yelp, and more.  If one of them shows an old number, that call goes to the next roofer.

Getting found · 2 minute read · Updated October 19, 2026 · Sources

Roofer A · (555) 010-0199
GoogleMatches
Apple MapsMatches
BingMatches
YelpOld number: (555) 010-0144
BBBMatches
Example, drawn by us.  One old listing is enough to lose a call.

How a wrong listing loses a call

  1. GoogleRoofer A · (555) 010-0199Apple MapsRoofer A · (555) 010-0199BingRoofer A · (555) 010-0199YelpRoofer A · (555) 010-0199Homeowners use more than one app
    1Find

    They find you in another app

    Apple Maps on an iPhone, Bing on a work computer, Yelp, or Nextdoor.

  2. Google(555) 010-0199Old listing(555) 010-0144 (old number)Which one is right?
    2Compare

    They see two phone numbers

    An old listing from years ago still shows an old number.

  3. Callingold numberThe callgoes to thenext roofer
    3Lose

    The call goes elsewhere

    A dead number, and they move on to the next roofer.

Why it matters

80%
of people in a 2018 survey said they lose trust in a local business when its contact details are wrong or don't match. [1]
36%
had called a wrong number for a local business in the past year, in the same 2018 survey. [1]
15%
Business websites58%Directories15%
of the sources ChatGPT used for local searches were business directories, in one late 2024 study.  58% were business websites. [2]

Where we list you

Google says how well known you are counts toward ranking, including how many websites link to your business. [3] Apple Business (formerly Business Connect) sets how you show up on Apple Maps and Siri. [4]

Your name,phone, siteGoogleBingApple MapsYelpBBBNextdoor
Drawn by us, as an example.
  1. Google: the profile everything else copies
  2. Bing: pulled in from Google, shows in Bing search and Bing Maps [5]
  3. Apple Maps: what iPhone users and Siri see
  4. Yelp: claimed and filled in, never asked for reviews
  5. BBB: the free basic listing, not paid accreditation
  6. Nextdoor: a free business page, where neighbors ask for names

The rules we keep

Do

  • Copy one name, phone, and website everywhere, spelled the same
  • Keep every account in your name

Never

  • Pay for listing boosts or bundles without asking you
  • Ask for reviews on Yelp.  Yelp's own rules say not to {cite:yelp-ask}
  • Create a listing in our name

What CornerWick does about it

Listings are part of the Maps and reviews plan. See the plans and prices

Sources

  1. BrightLocal, Local Citations Trust Report (1,025 US consumers, Mar 2018), checked 2026-10-19.
  2. BrightLocal, "Uncovering ChatGPT search sources" (800 local searches, 20 business types, 20 US cities, Nov 2024), checked 2026-10-16.
  3. Google Business Profile Help, "Tips to improve your local ranking on Google", checked 2026-10-16.
  4. Apple Newsroom, "Introducing Apple Business" (Mar 24, 2026), checked 2026-10-19.
  5. Bing Blogs, "Introducing the New Bing Places for Business" (Oct 3, 2025), checked 2026-10-19.
  6. Yelp Support Center, "Don't Ask for Reviews", checked 2026-10-19.

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